• A lady must retain always her composure. Even in a rainstorm, she must appear joyous and dry. When she loses her composure, then the respect of her peers and her staff will follow in short order.

    Anna Godbersen: A lady must retain always her composure. Even in a rainstorm, she must appear joyous and dry. When she loses her composure, then the respect of her peers and her staff will follow in short order.