Dale Carnegie Quotes About Understanding
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Any fool can criticize, condemn and complain - and most fools do. But it takes character and self control to be understanding and forgiving.
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When dealing with people, let us remember that we are not dealing with creatures of logic. We are dealing with creatures of emotion, creatures bristling with prejudices and motivated by pride and vanity. ...Any fool can criticize, condemn, and complain - and most fools do. But it takes character and self-control to be understanding and forgiving.
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Be a balanced optimist. Nobody is suggesting that you become an oblivious Pollyanna, pretending that nothing bad can or ever will happen. Doing so can lead to poor decisions and invites people to take advantage of you. Instead, be a rational optimist who takes the good with the bad, in hopes of the good ultimately outweighing the bad, and with the understanding that being pessimistic about everything accomplishes nothing. Prepare for the worst but hope for the best - the former makes you sensible, and the latter makes you an optimist.
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Bitter criticism caused the sensitive Thomas Hardy, one of the finest novelists ever to enrich English literature, to give up forever the writing of fiction. Criticism drove Thomas Chatterton, the English poet, to suicide. . . . Any fool can criticize, condemn and complain - and most fools do. But it takes character and self-control to be understanding and forgiving.
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Listen first. Give your opponents a chance to talk. Let them finish. Do not resist, defend or debate. This only raises barriers. Try to build bridges of understanding.
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