Ken Blanchard Quotes
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Customer service is not a department, it's everyone's job.
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Vision comes alive when everyone sees where his or her contribution makes a difference.
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The greatest leaders mobilize others by coalescing people around a shared vision.
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Vision is a lot more than putting a plaque on the wall. A real vision is lived, not framed.
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Whether you like it or not, you will leave a leadership legacy.
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People who feel good about themselves produce good results.
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We are not just our behavior. We are the person managing our behavior.
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Help People Reach Their Full Potential Catch Them Doing Something Right
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Take what you do seriously, but yourself lightly
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Perpetual prosperity comes to those who help others.
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Honesty is telling the truth to ourselves and others. Integrity is living that truth.
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Anything worth doing does not have to be done perfectly - at first.
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Many people measure their success by wealth, recognition, power and status. There's nothing wrong with those, but if that's all you're focused on, you're missing the boat...if you focus on significance -using your time and talent to serve others -that's when truly meaningful success can come your way.
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Spouses often point out each other's deficiencies. Instead, we should be each other's motivator. My husband touches my spirit, and I try my best to motivate him, too.
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Learning is defined as a change in behavior. You haven't learned a thing until you take action and use it.
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Connect the dots between individual roles and the goals of the organization. When people see that connection, they get a lot of energy out of work. They feel the importance, dignity, and meaning in their job.
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Catching people doing things right is a powerful management concept.
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Too many leaders act as if the sheep.. their people.. are there for the benefit of the shepherd, not that the shepherd has responsibility for the sheep.
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The first principle of ethical power is Purpose... It is the picture you have of yourself - the kind of person you want to be or the kind of life you want to lead.
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Purpose can never be about achievement; it is much bigger.
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Everyday do something in relation to everything that's important to you.
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Consistency isn't behaving the same way all the time.
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Customer service should not be a department, customer service is everyone's job.
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What we give our attention to, grows.
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When you're committed to something, you accept no excuses, only results.
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Start your day with good intentions and set yourself up for a good attitude. It's not what happens to you that matters but how you respond.
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Effective team leaders adjust their style to provide what the group can't provide for itself.
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The best way to develop responsibility in people is to give them responsibility.
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Asking for other's guidance helps you see what you may not be able to see. It's always important to check your ego and ask for help.
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Business is like tennis. Those who serve well win.
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