Reed Hastings Quotes
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Be brutally honest about the short term and optimistic and confident about the long term.
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In fact, technology has been the story of human progress from as long back as we know. In 100 years people will look back on now and say, 'That was the Internet Age.' And computers will be seen as a mere ingredient to the Internet Age.
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Don’t get distracted by the shiny object [and if a crisis comes], execute on the fundamentals.
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I learned the value of focus. I learned it is better to do one product well than two products in a mediocre way.
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Most entrepreneurial ideas will sound crazy, stupid and uneconomic, and then they’ll turn out to be right.
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If you look at cable networks, they almost always start licensing content wherever they can, so they can build a subscriber base. But then they start doing their own content; it's a pretty well-trodden path.
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If the Starbucks secret is a smile when you get your latte... ours is that the Web site adapts to the individual's taste.
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Our brand at Netflix is really focused on movies and TV shows.
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Comparing Apple to Netflix is like comparing apples to oranges, especially if the oranges made so many mistakes that people stopped eating oranges and just went back to Blockbuster.
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At Netflix, we think you have to build a sense of responsibility where people care about the enterprise. Hard work, like long hours at the office, doesn't matter as much to us. We care about great work.
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Do not tolerate brilliant jerks. The cost to teamwork is too high.
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Companies rarely die from moving too fast, and they frequently die from moving too slowly.
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Fibre optic is becoming like electricity. If you look at how electricity spread around the globe 100 years ago, that's what's happening now.
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Taking smart risks can be very gratifying.
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Don't be afraid to change the model.
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Something will eventually replace the Internet. But it's hard to know what and when it will happen.
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Interactivity is a big part of video games, which have been a big part of entertainment for 20 years. That's what we think of as a 'lean-forward' type of entertainment. It's much more intense. But TV is more of a 'lean-back' entertainment - so the big improvement there is on-demand, because it conforms to your schedule.
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Truly brilliant marketing happens when you take something most people think of as a weakness and reposition it so people think of it as a strength.
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Interactivity and a better experience aren't always the same thing.
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The Netflix brand for TV shows is really all about binge viewing. The ability to get hooked and watch episode after episode.
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But it may be one of our best markets in the long term because when the Japanese society embraces a brand it is a very deep connection, so we're willing to make that investment knowing that it's not the quick route to success that might be in other countries.
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Great leaders, like Steve Jobs or Jeff Bezos, also focused on the long term.
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Human entertainment will have moved on to something new. Then the ultimate challenge for us is, can we figure out what that new form of entertainment is?
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Stone Age. Bronze Age. Iron Age. We define entire epics of humanity by the technology they use.
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It is clear that for many of our members two websites would make things more difficult, so we are going to keep Netflix as one place to go for streaming and DVDs.
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Technological revolutions are very hard to predict. My favourite example is someone in 1850 taking care of horses as a farrier. They would have said, "Look, horses have been part of human existence for 5,000 years. We are horse people. It's permanent." But all of a sudden, the internal combustion engine comes along and, with it, oil fields and automobiles, which basically replace the horse completely. So we often have these long periods of stability and then a sudden inflection point.
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I don't know of any Internet service that opens on a regional basis.
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When there's an ache, you want to be like aspirin, not vitamins. Aspirin solves a very particular problem someone has, whereas vitamins are a general "nice to have" market.
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Not every show has to work equally well. It just has to work better than any competitor because then we can outbid for the content.
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I'm on the Facebook board now. Little did they know that I thought Facebook was really stupid when I first heard about it back in 2005.
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