Customer Satisfaction Quotes
The best sayings about Customer Satisfaction that you can share on Instagram, Pinterest, Facebook and other social networks!
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There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.
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Loyal customers, they don't just come back, they don't simply recommend you, they insist that their friends do business with you.
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If you're not serving the customer, your job is to be serving someone who is.
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The purpose of a business is to create a customer.
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If we have 99% [market] share of Ford Company, the question to us is 'How do we improve the customer satisfaction in order to get that additional 1% share?
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Without doubt, there are lots of ways to measure the pulse of a business. But if you have employee engagement, customer satisfaction, and cash flow right, you can be sure your company is healthy and on the way to winning.
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Customers don't expect you to be perfect. They do expect you to fix things when they go wrong.
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Don't go into business with the sole objective of making lot of money. If you put service, quality, and customer satisfaction first-the money will follow.
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The goal as a company is to have customer service that is not just the best, but legendary.
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I always want to know whether the customers are satisfied; customer satisfaction is, after all, my ultimate goal!
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What's Your Purple Goldfish? busts a myth and reveals a simple truth about customer service. Stan uncovers the recipe for creating signature added value that increases customer satisfaction and drives positive word of mouth.
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You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you.
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A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.
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We have the best customer satisfaction record, based on Transportation Dept. statistics, of any airline in America, the fewest complaints filed per 100,000 passengers carried. So you're not just getting low fares, you're also getting wonderful customer service.
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Courteous treatment will make a customer a walking advertisement.
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All of management's efforts for Kaizen boil down to two words: customer satisfaction.
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Customer satisfaction is worthless. Customer loyalty is priceless.
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You can't delegate growth or customer satisfaction.
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Employees are given the chance to help shape their company by participating in a company-wide communications program making suggestions on waste reduction, environmental improvement, customer satisfaction, quality improvement, and safety issues.
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One customer well taken care of could be more valuable than $10,000 worth of advertising.
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IF YOUR JOB IS CUSTOMER SATISFACTION, YOUR REAL JOB TITLE IS PROBLEM SOLVER.
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I have observed several hundred salespeople who were taught to use deceptive practices like 'bait and switch' and encouraged to play negotiation games with customers. They were so stressed by this behavior that they suffered from a high incidence of alcohol and substance abuse, divorce, job-jumping, and low productivity. In the same industry, I have observed countless people who had been taught to sell with high integrity. Ironically, their customer satisfaction, profit margins, and salesperson retention were significantly higher.
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It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.
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Well done is better than well said.
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Your most unhappy customers are your greatest source of learning.
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Make your product easier to buy than your competition, or you will find your customers buying from them, not you.
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The by-product of fewer technical support issues is also an increase in customer satisfaction, which can be reflected in reduced subscriber churn.
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If we can keep our competitors focused on us while we stay focused on the customer, ultimately we'll turn out all right.
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If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
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No company, small or large, can win over the long run without energized employees who believe in the mission and understand how to achieve it.
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Top Authors
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Charles Mayes Wigg Artist
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Charles Webster Hawthorne Artist -
Charles Faulkner Author -
Charles Lemert Author -
Charlotte Dacre Author -
Chris Bosh Basketball player -
Charles Macklin Dramatist -
Chris Adler Drummer -
Chris Baines Environmentalist -
Charles Scott Football player -
Charles Mathias Former member of the United States Senate -
Charles Erwin Wilson Former United States Secretary of Defense -
Chet Atkins Guitarist -
Chico Resch Ice hockey player -
Chris Ofili Painter -
Charles Hard Townes Physicist -
Charles Darling, 1st Baron Darling Politician
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Charlie Fletcher Screenwriter -
Cheo Hodari Coker Screenwriter -
Chris Martin Singer-songwriter -
Chris Rea Singer-songwriter -
Charlie Pickering Television presenter -
Charles Farrar Browne Writer
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