Great Customer Service Quotes
The best sayings about Great Customer Service that you can share on Instagram, Pinterest, Facebook and other social networks!
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There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.
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Our mission statement about treating people with respect and dignity is not just words but a creed we live by every day. You can't expect your employees to exceed the expectations of your customers if you don't exceed the employees' expectations of management.
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If you're not serving the customer, your job is to be serving someone who is.
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Every contact we have with a customer influences whether or not they'll come back. We have to be great every time or we'll lose them.
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Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
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Take your job seriously, BUT don't take their complaints personally. If you take it personally you'll get upset and lose your edge. If you take it too personally, you'll lose your edge and your job. If you take it seriously -- it's you with them. If you take it personally, it's you against them. What steps can you take to ensure keeping your cool?
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Customers don't expect you to be perfect. They do expect you to fix things when they go wrong.
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Always do more than is required of you.
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The goal as a company is to have customer service that is not just the best, but legendary.
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A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.
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It's much harder to provide a great customer service than I would have ever realised. It's much more art than science in some of these other areas and not just about the facts but about how you are conveying them.
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Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.
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Being on par in terms of price and quality only gets you into the game. Service wins the game.
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Providing great customer service is the most natural activity in the world. It’s fun to help others because it feels good.
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Customer satisfaction is worthless. Customer loyalty is priceless.
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Our belief is that if you get the culture right, most of the other stuff, like great customer service, or building a great long-term brand or empowering passionate employees and customers, will happen on its own.
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The best time to do great customer service is when a customer is upset.
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One customer well taken care of could be more valuable than $10,000 worth of advertising.
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It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.
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One of the greatest gifts you can give your husband is your own wholeness.
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Well done is better than well said.
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Your most unhappy customers are your greatest source of learning.
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An efficient bartenders first aim should be to please his customers, paying particular attention to meet the individual wishes of those whose tastes and desires he has already watched and ascertained; and, with those whose peculiarities he has had no opportunity of learning, he should politely inquire how they wish their beverages served, and use his best judgment in endeavoring to fulfill their desires to their entire satisfaction. In this way he will not fail to acquire popularity and success.
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If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
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There are no traffic jams along the extra mile.
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The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.
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McDonald's is a people business, and that smile on that counter girl's face when she takes your order is a vital part of our image.
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Big Government is erecting a panopticon state - one that sees everything, and regulates everything. It’s great “customer service,” except that you can never get out of the store.
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We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.
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Every company's greatest assets are its customers, because without customers there is no company.
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