Retention Quotes

On this page you will find all the quotes on the topic "Retention". There are currently 65 quotes in our collection about Retention. Discover the TOP 10 sayings about Retention!
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  • There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

    "2010 BPM and Workflow Handbook" by Layna Fischer, Future Strategies Inc., (p. 178), 2010.
  • Thanks to the FedDev Ontario funding we were able to get a number of key initiatives underway to mitigate the potential negative economic impact of the Heinz closure. With this additional funding we will continue to be in high gear within the food processing sector to continue with business retention, expansion and attraction activities in the Windsor-Essex region.

    Numbers   Impact   Keys  
  • Loyal customers, they don't just come back, they don't simply recommend you, they insist that their friends do business with you.

    Chip R Bell, John R Patterson (2007). “Customer Loyalty Guaranteed: Create, Lead, and Sustain Remarkable Customer Service”, p.20, Adams Media
  • Every contact we have with a customer influences whether or not they'll come back. We have to be great every time or we'll lose them.

  • President Hinckley's strong, continuing challenge to us is retention, which requires full cooperation between the missionary, the leaders and members.

  • The purpose of a business is to create a customer.

    Peter Drucker (2012). “The Frontiers of Management”, p.224, Routledge
  • Dignity is as essential to human life as water, food, and oxygen. The stubborn retention of it, even in the face of extreme physical hardship, can hold a man's soul in his body long past the point at which the body should have surrendered it.

    Men   Past   Oxygen  
    Laura Hillenbrand (2010). “Unbroken: A World War II Story of Survival, Resilience, and Redemption”, p.183, Random House
  • The key is to set realistic customer expectations, and then not to just meet them, but to exceed them - preferably in unexpected and helpful ways.

  • I think the acquisition of consumers might be on the verge of being mapped. The battlefield is going to be retention and lifetime value.

  • Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

    "Smarter Branding Without Breaking the Bank: Five Proven Marketing Strategies You Can Use Right Now to Build Your Business at Little Or No Cost". Book by Brenda Bence (p. 91), November 7, 2011.
  • Rather than engage in the sort of selective retention that so many investors tend to do and pretend mistakes never happened, I prefer to own them. This allows me to learn from them and, with any luck, avoid making the same errors again.

    Mistake   Errors   Luck  
  • Customer satisfaction is worthless. Customer loyalty is priceless.

    Twitter post from Feb 15, 2016
  • It is the retention by twentieth-century, Atom-Age men of the Neolithic point of view that says: You stay in your village and I will stay in mine. If your sheep eat our grass we will kill you, or we may kill you anyhow to get all the grass for our own sheep. Anyone who tries to make us change our ways is a witch and we will kill him. Keep out of our village.

    Men   Sheep   Views  
    "The Story of Man: From the First Human to Primitive Culture and Beyond". Book by Carleton S. Coon, 1954.
  • We must life the level of understanding both at home and abroad of what the free enterprise system is, what it is not, and how it benefits the people who live under it. We must somehow get these elementary truths across, not only to the people of other lands but to millions here at home who do not understand it, if we are to generate a powerful demand and desire for its retention.

    Powerful   Home   Land  
  • I have observed several hundred salespeople who were taught to use deceptive practices like 'bait and switch' and encouraged to play negotiation games with customers. They were so stressed by this behavior that they suffered from a high incidence of alcohol and substance abuse, divorce, job-jumping, and low productivity. In the same industry, I have observed countless people who had been taught to sell with high integrity. Ironically, their customer satisfaction, profit margins, and salesperson retention were significantly higher.

    Ron Willingham (2009). “Integrity Selling for the 21st Century: How to Sell the Way People Want to Buy”, p.13, Crown Business
  • It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.

  • Profits are related to customer retention. Customer retention is related to employee retention. Employee retention may or may not be related to benefits, but benefits could be part of the package that causes people to stay and -- by the way -- engage in discretionary effort. .. If you go into any organization that's customer-facing, you can tell in five minutes when the employees are feeling abused. They retaliate on the customers.

  • When you're breastfeeding a child, you don't have the same retention as you do when you're not.

    "Vera Farmiga, Director Adam Rodgers and Writer Glenn German Talk AT MIDDLETON, Challenges of the Indie Film, and the Farmiga Sisters’ On-Screen Relationship". collider.com. January 28, 2014.
  • The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.

    Peter F. Drucker (2009). “Management: Tasks, Responsibilities, Practices”, p.97, Harper Collins
  • Know what your customers want most and what your company does best. Focus on where those two meet.

  • Revolve your world around the customer and more customers will revolve around you.

  • I admit that Post-it note sheets that adhere to virtually any surface are now my substitute of choice for retention.

  • Since chemical fertilizer burns out the soil organic matter, other farmers struggle with tilth, water retention, and basic soil nutrients. The soil gets harder and harder every year as the chemicals burn out the organic matter, which gives the soil its sponginess. One pound of organic matter holds four pounds of water. The best drought protection any farmer can acquire is more soil organic matter.

    Struggle   Years   Land  
  • We're looking to have the ability to come in and be able to capitalize on the marketing in order to grow the top-line. We basically leverage what has worked with our other successful acquisitions - investment in marketing, retention and student services.

  • A satisfied customer is the best business strategy of all.

    "Basics of retail Management". Book by Narendra Kumar et al.,
  • Total non-retention has kept my education from being a burden to me.

    Flannery O'Connor (1988). “The Habit of Being: Letters of Flannery O'Connor”, p.165, Macmillan
  • We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.

    Success   Jobs   Business  
    "Online Extra: Jeff Bezos on Word-of-Mouth Power". Interview with Robert D. Hof, www.bloomberg.com. August 2, 2004.
  • Every company's greatest assets are its customers, because without customers there is no company.

    Michael LeBoeuf (2000). “How to Win Customers and Keep Them for Life: Revised and Updated for the Digital Age”, Penguin Putnam
  • Recruitment and retention are critical to sustain our Armed Forces with the best men and women willing to stand in the gap and make huge sacrifices to ensure our freedom.

    Women   Sacrifice   Gaps  
  • 'Studying the Way' is just a figure of speech, a method of arousing people's interest in the early stages of their development. In fact, the Way is not something which can be studied. Study leads to the retention of concepts, and so the Way is entirely misunderstood

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