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  • Communication does not depend on syntax, or eloquence, or rhetoric, or articulation but on the emotional context in which the message is being heard. People can only hear you when they are moving toward you, and they are not likely to when your words are pursuing them.

    Edwin H Friedman: Communication does not depend on syntax, or eloquence, or rhetoric, or articulation but on the emotional context in which the message is being heard. People can only hear you when they are moving toward you, and they are not likely to when your words are pursuing them.
    Edwin H Friedman
    Edwin H. Friedman (2013). “Friedman's Fables”, p.13, Guilford Press

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