• One of the most important skills at [reporting] is not so much what comes out of your mouth but what you hear. To listen. When you interview people, it's very important to understand the nuances of what they're saying and to understand when they have actually made news-when they've told you something that they haven't told anybody else.

    Lester Holt: One of the most important skills at [reporting] is not so much what comes out of your mouth but what you hear. To listen. When you interview people, it's very important to understand the nuances of what they're saying and to understand when they have actually made news-when they've told you something that they haven't told anybody else.