ᐅ Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees. – Tony Hsieh | QuotesTrue.com

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Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees.

Tony Hsieh

"Zappos Milestone: Q&A With Tony Hsieh". Footwear News Interview, footwearnews.com. May 4, 2009.

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