Michael Bergdahl Quotes

• Servant leadership is the foundation and the secret of Sam Walton's ability to achieve team synergy.

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  Michael Bergdahl

  Teamwork   Secret   Foundation  

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• Sam Walton was a master storyteller who used illustrative stories to reinforce his cultural standards.

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  Michael Bergdahl

  Stories   Used   Masters  

  Michael Bergdahl (2004). “What I Learned From Sam Walton: How to Compete and Thrive in a Wal-Mart World”, p.69, John Wiley & Sons

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• Wal-Mart's success strategies and tactics are easy to understand yet hard to duplicate.

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  Michael Bergdahl

  Tactics   Strategy   Easy  

  Michael Bergdahl (2004). “What I Learned From Sam Walton: How to Compete and Thrive in a Wal-Mart World”, p.1, John Wiley & Sons

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• Differentiate your products, provide great service and don't even think about trying to compete with Wal-Mart on Price.

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  Michael Bergdahl

  Thinking   Competition   Trying  

  Michael Bergdahl (2004). “What I Learned From Sam Walton: How to Compete and Thrive in a Wal-Mart World”, p.15, John Wiley & Sons

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• When you compete with Wal-Mart, even if you think you've found a niche don't ever become complacent.

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  Michael Bergdahl

  Thinking   Competition   Niche  

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• At Wal-Mart, if you couldn't explain an idea or a concept in simple terms on one page of paper Sam Walton considered the new idea too complicated to implement.

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  Michael Bergdahl

  Simple   Ideas   Paper  

  4351

• The key to Operations at Wal-Mart is their ability to maintain the highest standards while at the same time getting things done with lockstep execution.

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  Michael Bergdahl

  Keys   Done   Execution  

  Michael Bergdahl (2004). “What I Learned From Sam Walton: How to Compete and Thrive in a Wal-Mart World”, p.39, John Wiley & Sons

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• Empowering people turns Wal-Mart's culture into a competitive advantage.

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  Michael Bergdahl

  People   Empowering   Culture  

  Michael Bergdahl (2004). “What I Learned From Sam Walton: How to Compete and Thrive in a Wal-Mart World”, p.61, John Wiley & Sons

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• Sam Walton's values are: treat the customer right, take care of your people, be honest in your dealings, pass savings along to the customer, keep things simple, think small, control costs and continuously improve operations.

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  Michael Bergdahl

  Simple   Thinking   People  

  Michael Bergdahl (2004). “What I Learned From Sam Walton: How to Compete and Thrive in a Wal-Mart World”, p.3, John Wiley & Sons

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• Wal-Mart hires average people but squeezes above average performance and results out of them.

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  Michael Bergdahl

  Average   People   Results  

  Michael Bergdahl (2004). “What I Learned From Sam Walton: How to Compete and Thrive in a Wal-Mart World”, p.131, John Wiley & Sons

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• The key to competing and surviving against Wal-Mart is to focus your business into a niche or pocket where you can leverage your strengths in the local marketplace.

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  Michael Bergdahl

  Keys   Focus   Pockets  

  Michael Bergdahl (2004). “What I Learned From Sam Walton: How to Compete and Thrive in a Wal-Mart World”, p.191, John Wiley & Sons

  2839

• Sam Walton instilled ownership of the products in the stores into the collective consciousness of every associate regardless of what job they did for the company.

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  Michael Bergdahl

  Jobs   Rehabilitation   Consciousness  

  Michael Bergdahl (2004). “What I Learned From Sam Walton: How to Compete and Thrive in a Wal-Mart World”, p.87, John Wiley & Sons

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