• In a Nutshell - Fundamental Techniques In Handling People; Principle 1 - Don't criticize, condemn or complain; Principle 2 - Give honest and sincere appreciation; Principle 3 - Arouse in the other person an eager want.

    Dale Carnegie: In a Nutshell - Fundamental Techniques In Handling People; Principle 1 - Don't criticize, condemn or complain; Principle 2 - Give honest and sincere appreciation;  Principle 3 - Arouse in the other person an eager want.
    Dale Carnegie (2016). “How to win friends & influence people”, p.50, Diamond Pocket Books Pvt Ltd