Jeffrey Pfeffer Quotes About Quality
-
Possibly the biggest issue, however, is that performance appraisals focus managers attention on precisely the wrong thing: individual people. As W. Edwards Deming, the father of the quality movement, taught a long time ago, company performance often results more from variations in systems than from the individuals doing the work.
→ -
Everyone faces defeats, setbacks, reversals of fortune. But just like water wearing away rock, persistence triumphs. Resilience is one of the most important qualities I would look at in trying to predict who is going to be ultimately successful.
→ -
So, the three qualities of a workplace that would develop people would be information sharing, investing in the training of the workforce, and giving employees the ability to use their training and information to make decisions.
→ -
Leaders are not modest, and more importantly, the extensive social science research on narcissism, self-promotion, and similar constructs shows that these qualities and behaviors are useful for getting hired, achieving promotions, keeping one's job, and obtaining a higher salary.
→ -
People, to maintain their self-esteem, tend to believe they are above average on all positive qualities - height, income, intelligence, sense of humor, negotiating ability, you name it. The problem is that if we are going to really build our skills, we need to know which skills are most deficient. So, I advise people to find confidantes to tell them the truth. And then act on that knowledge to build the abilities they need to be more successful.
→
Related Authors
-
Seth Godin Author -
Tim Ferriss Author -
Gary Hamel Manager -
Robert I. Sutton Professor -
Jeffrey Gitomer Author -
Sumantra Ghoshal Author -
Keith Ferrazzi Author -
Dave Ulrich Author -
Lawrence Summers Former Undersecretary for International Affairs -
Rosabeth Moss Kanter Professor -
Oliver E. Williamson Economist -
Warren G. Bennis Author -
Robert Cialdini Professor -
-
Henry Mintzberg Author -
John P. Kotter Author -
Jack Welch Author -
Gary Vaynerchuk Author -
-
Jeffrey Sonnenfeld Professor