W. Edwards Deming Quotes About Leadership
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He that would run his company on visible figures alone will in time have neither company nor figures.
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To manage one must lead. To lead, one must understand the work that he and his people are responsible for
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The aim of leadership should be to improve the performance of man and machine, to improve quality, to increase output, and simultaneously to bring pride of workmanship to people. Put in a negative way, the aim of leadership is not merely to find and record failures of men, but to remove the causes of failure: to help people to do a better job with less effort.
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It is important that an aim never be defined in terms of activity or methods. It must always relate directly to how life is better for everyone. . . . The aim of the system must be clear to everyone in the system. The aim must include plans for the future. The aim is a value judgment.
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Learning is not compulsory; it's voluntary... But to survive, we must learn.
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A leader is a coach, not a judge.
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The most valuable "currency" of any organization is the initiative and creativity of its members. Every leader has the solemn moral responsibility to develop these to the maximum in all his people. This is the leader's highest priority.
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