W. Edwards Deming Quotes About Learning
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All models are wrong; some models are useful.
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Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.
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Eliminate numerical quotas, including Management by Objectives.
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Our prevailing system of management has destroyed our people. People are born with intrinsic motivation, self-respect, dignity, curiosity to learn, joy in learning. The forces of destruction begin with toddlers - a prize for the best Halloween costume, grades in school, gold stars - and on up through the university. On the job people, teams, and divisions are ranked, reward for the top, punishment for the bottom. Management by Objectives, quotas, incentive pay, business plans, put together separately, division by division, cause further loss, unknown and unknowable.
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...a person and an organization must have goals, take actions to achieve those goals, gather evidence of achievement, study and reflect on the data and from that take actions again. Thus, they are in a continuous feedback spiral toward continuous improvement. This is what 'Kaizan' means.
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Learning is not compulsory; it's voluntary... But to survive, we must learn.
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What we need to do is learn to work in the system, by which I mean that everybody, every team, every platform, every division, every component is there not for individual competitive profit or recognition, but for contribution to the system as a whole on a win-win basis.
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People are born with intrinsic motivation, self-esteem, dignity, curiosity to learn, joy in learning.
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